The Real CEO
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“Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, 20 teaching them to observe all things that I have commanded you.” Matthew 28:19-20
When I took a marketing course in college, I studied organizational charts and I always thought that the CEO was the head banana in pecking order of the organizational pyramid. I mean, the one who hires, fires and inspires, the one where, you know, the buck stops on his desk. But, when I recently made a trip to the local office supply chain store, I met a new kind of CEO.
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As I was walking up and down the various aisles amidst numerous varieties of electronic gadgetry, the CEO approached me, introducing himself as David and asked if he could “enhance my shopping experience.” I told him that my visit was not a major social event and all I needed was a new fax machine, I glanced at his name tag and realized that he was my CEO or “Customer Experience Officer.”
It was his assignment to make sure that my visit to the store was a memorable one. He began by giving me a verbal virtual store tour. I guess he thought he could convince me to restock my office with everything from paper clips to all the new electronic gadgetry he was so eager to show me, until I either filled it up or maxed out the limit on my credit card, whichever should first occur. I patiently listened to his speel, though all I wanted to do is dash in, find a cheap fax machine and dash out.
I really had other, more exciting things to do elsewhere on this Saturday evening, but I must say that I was impressed with this guy. He loved his job, knew his products and wanted his employer to succeed by motivating me to buy more than I went shopping for. He believed in his job and he believed in himself.
Life is like that. God placed us here to enhance the lives of others. Often people want to dash in, grab an insignificant slice of the pie of life and hit the road before they can comprehend all the blessings God has made available to them.
As Christians, it is our responsibility to be a “customer experience officer” for others. Like the man in the store, God wants me to reach out to others and love doing it. He wants us to love him, love others and love what we do. He wants us to know the Gospel He calls us to spread and He wants us to motivate others to find in life not only what they weren’t looking for , but that which they did not know even existed.
He wants us to be bold and yet gentle at the same time. He wants us to share in love not in condemnation. He wants to enhance our life experience and wants us to lead others to fulfilling lives.
Are you prepared? Are you willing to spread the Gospel throughout all the land?
Are you wiling to be someone’s “life experience officer?”
Reach out to others and remember that love is not until you give it away.
Questions: What kind of experience do people have as they come in contact with you? Where can you specifically give love away today?
About the Author: John Grant
