Comments on: Steps to Success

By: Kathy K

Kathy K — Tue, 15 Nov 2011 22:15:09 +0000

I love love love this man and what he stands for. I have been in the food service business for 35 yrs. The last 21 years have been with Plain Local schools in Canton, Oh…I love your concept. My sister in law and I were talking one day we drove by chick Filet and I said I want to meet that man. Then she told me how you talk at the Aultman Angel Auction; I told her I am going to meet this person..Way cool…I have since left the school long story Union issues and I was not Union need I say more. I will never regret the time I spent and the families i touched and how dedicated I was to the district but I will be sad at how it all ended..Your story has cme to me in 3 different ways I am not sure what “papa’ wants me to see but for now Mr. Cathy I am keeping my eyes on anything that has to do with you I believe there is a connection that ” Papa ” wants me to see..God Bless you for all the good you do…I am a RAK..(random act of kindness lover)…I hope our paths cross maybe you will be in Canton soon and I can meet you face toface…

By: Patti Kendrick

Patti Kendrick — Mon, 10 Oct 2011 23:06:32 +0000

I grew up near Hapeville in the 60′s. I loved going to the Dwarf House. Especially when I got to use the ‘dwarf door’. My friends father was a cook there and we would have a blast when we got to visit. Nice memories.
As an adult, I still like a good, hot chic-fil-a sandwich, However what impresses me the most is the customer service. I’m speaking of every Chic-fil-a I’ve been to. The employees are ALWAYS polite and smiling. They will go the extra mile without being asked. No attitudes there. Some companies should take a page from Truett Cathy. He has it going on.

By: Keith Jones

Keith Jones — Thu, 31 Mar 2011 11:56:28 +0000

Randall Jones and Jimmy Collins were Truett Cathy’s “Original” Management employees. Randall Jones created operating manuals, contributed to the 2nd Store in Savannah, GA, and help open hundreds of the first original stores for Mr. Cathy. Because he left the company due to spiritual and other reasons, Mr. Cathy has left him out of the history books. On one side he believes in loyalty if it benefits himself but if someone leaves him, he views that as a rejection to his loyalty and cuts them out of the equation. He’s a great man and has done remarkable and wonderful things, don’t get me wrong, but if you are going to tell the history of this company, via books, internet, interviews, IE It must be told accurately. If anyone would like further info on Mr. Jones and the “missing link” to the success of the company please contact [email redacted]

By: draguer en espagnol

draguer en espagnol — Tue, 28 Dec 2010 20:53:09 +0000

Hey I just found your blog and it seems very interesting

By: steven hawk

steven hawk — Mon, 07 Jun 2010 16:43:50 +0000

these steps may sound simple, but in fact are difficult to do.

By: marci goodrum

marci goodrum — Mon, 03 May 2010 18:02:41 +0000

your restaurant i’m one of your prefered customer i love your breaksfast like your sausage gravy biscuit my daughter and I with the hashbrowns i wish you would have larger size