Success

Developing Customer Loyalty: A Key to Growth

True customer loyalty is perhaps the greatest asset a company can develop. Loyal customers provide repeat business and—equally important—referrals of new customers. Word-of-mouth advertising may be one of the oldest and most effective methods of developing new customers. Customer loyalty is difficult to build and measure. Some business owners...

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Success: It’s Personal, Not Just Business
Success: It’s Personal, Not Just Business

To many, success may mean fame and fortune.  It could also mean achieving a goal that was set.  Many corporations make monetary goals and have a team work together to achieve that goal. As people strive towards success they often say it’s just business, nothing personal, and sometimes hurt their interpersonal relationships along the way.  However,...

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Success to Significance
Success to Significance

Several years ago I was challenged to think about what I had accomplished in my life, and Lord willing, what I would do over the remainder of the years I may be allowed to live.  My upbringing, education and career were centered very much on “accomplishing” (ie: being all that I could be, based on my God-given intelligence.) Truly blessed I...

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The Flip Side of Giving
The Flip Side of Giving

There’s a saying of Jesus—reportedly more than two thousand years old—that goes like this: “It is more blessed to give than to receive.” But in our time, many in our society seem to be ruled by a contradictory principle: “Receiving is all that matters.” Other often-heard comments are: "Get all you can out of life." "Always look...

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Women and Self-Esteem
Women and Self-Esteem

Self-esteem is a human condition. Although a topic of so much discussion and material, many continue to struggle with this area of our lives. Here's how you can develop a well-balanced sense of self-esteem. There's a revolution going on. "It's a revolution within", so says author Gloria Steinem. In fact, that is the title of her bestseller, Revolution...

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Where Do We Go From Here?
Where Do We Go From Here?

There must be a thousand clichés about finding direction. If you do a Google search you’ll find everything from the classic “follow your bliss”, to the iconic but less helpful “wherever you go, there you are”.   “Follow your bliss” is excellent advice, if you happen to know what your bliss is.  No wonder so many of us are confused...

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Overcoming Phone Fury
Overcoming Phone Fury

Often, problems with phone systems are more technique than technology. You may need a phone audit. Your system could be hurting you. You may need to have frank talks with the people answering the phone. Your people could be hurting you more. Let us help you overcome 'Phone Fury!' Stop alienating the very people you try to attract! The most...

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Take The Stress Out Of Company Parties
Take The Stress Out Of Company Parties

The holiday season brings with it many sources of stress: the jockeying for position in the toy aisles, the preparation for visits from distant relatives and the long hours trying to complete work projects just so you can take two days off in December. And here comes more stress: the company-sponsored holiday party. "Many organizations see...

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