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Do I Want to Become a Manager?

Mary Ann, a top-flight computer programmer, was well regarded and appreciated by her employer. When a management position became available in her department, she was the leading candidate for the job. At first, Mary Ann was inclined to accept the promotion gladly, but then a shadow of doubt settled in. She wasn't sure she really wanted the job. When... >Full Story

Featured Articles

It Pays to Start New Staff Right!

Managers should invest wisely in well-designed staff orientation programs. Effectively orientating your new employees can pay back big dividends in staff retention, employee commitment and customer satisfaction. Staff members who are properly trained and welcomed at the beginning of their careers feel good about their choice of employer, fit in...... >Read More



Advice to Women Managers

1. Don't fall for the notion of trying to be "one of the boys." Those women who do never really make it much further than middle management. It makes men feel uncomfortable seeing a woman behaving in what, to them, is an unnatural way. 2. Act like a woman. Men and women are very biologically different and we both have strengths and... >Read More



Management by Delegation

Do these scenarios sound familiar? You're walking to your office and an employee stops you to give you a rundown of what's happening: "I made a phone call to Bill, he says that we can't get the project done until July 7, so I'm going to work on the Smith account, and after lunch turn my attention to the... >Read More



10 Ways to Maximize the Impact of Training

Training your staff is an essential investment in today's changing and competitive environment. But just sending staff to attend training programs is not enough. You can maximize the impact of your investment by following these key guidelines for management and staff interaction "before," "during" and "after" the training program. Before the training...... >Read More



Train Yourself in the Art of Listening

Once you learn how to listen to employees, your managerial skills will improve dramatically. You'll get better feedback, communicate better, and solve more problems. Here are some exercises that will improve your listening skills, and help you get the most out of each meeting with an employee: Clean off your desk when meeting with employees....... >Read More



Get Free Business Advertising with Online Press Releases

How to write them, who to send them to and what media managers are looking for Do news releases work? Invariably, when I talk with business people online, someone asks that question. Many of us have sent out a press release only to be greeted with silent indifference from the media. But that doesn't have to be the case. The... >Read More



Making Your Best First Impression

There are four areas to make a good, first impression: What do I look like? Your facial expression, your posture, your eye contact, your dress. What do I sound like? Vary your volume - to make a point, speak softly. Watch the rate of your speech and the inflections. What do I say? Use good grammar; use simple vocabulary; keep conversation...... >Read More


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