True customer loyalty is perhaps the greatest asset a company can develop. Loyal customers provide repeat business and—equally important—referrals of new customers. Word-of-mouth advertising may be one of the oldest and most effective methods of developing new customers. Customer loyalty is difficult to build and measure. Some business owners... >Full Story
Six Rules to Maximize Your Cell Phone
Cell phones are a great tool for boosting personal productivity - keeping... >more
Do I Want to Become a Manager?
Mary Ann, a top-flight computer programmer, was well regarded and appreciated by... >more
What Do You Fear?
What do you fear, and why? Is it holding you back from realizing your full potential?
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