Workplace

The Consequences of Bad Decisions

Bad decision making strategies lead to bad decisions and bad consequences. If you work in the business world, you've likely witnessed the consequences of bad decisions made by a company president or CEO. But you don't have to work in management for your decisions to have a big impact. Just ask former Barings Bank employee Nick Leeson, whose poor...

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Ready for that Job Offer
Ready for that Job Offer

Most people apply for jobs not really knowing how much the position will pay. No one wants to apply for a job that will earn them less money than what they are making now. If you are transferring within your department or are making a career change you don’t want to sell yourself short and accept less money than what the company is willing...

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Developing Customer Loyalty: A Key to Growth
Developing Customer Loyalty: A Key to Growth

True customer loyalty is perhaps the greatest asset a company can develop. Loyal customers provide repeat business and—equally important—referrals of new customers. Word-of-mouth advertising may be one of the oldest and most effective methods of developing new customers. Customer loyalty is difficult to build and measure. Some business owners...

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Six Rules to Maximize Your Cell Phone
Six Rules to Maximize Your Cell Phone

Cell phones are a great tool for boosting personal productivity - keeping you in touch with customers, the office, and your family. Effective use of your cell phone will enhance your business, but poor habits can quickly become a trap. Follow these six basic rules and you'll enjoy the advantages of enhanced technology while avoiding the pitfalls:...

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Seven Principles of Creative Time Management
Seven Principles of Creative Time Management

Managing your time well means managing your life well. People who handle their time well do it creatively. They make short- and long-term plans, set and keep realistic schedules, take efficient and timely breaks, and view tasks to be done as opportunities rather than dreaded obligations. They practice creative time management by taking control of...

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Network Your Way to Personal Success
Network Your Way to Personal Success

Has this ever happened to you? You're invited to a business reception. You know it's a great opportunity to make important contacts because people from your industry will be there. So you arrive. You don't recognize a single person. Everyone seems to be conversing in pairs and small groups. The room is buzzing with animated conversation. Everyone...

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Battle Stress—and Win
Battle Stress—and Win

It is evident that stress is an inevitable part of life. How you manage it can determine your day, your health, your relationships and your success; either it takes charge of your life, or you do. Leonard Buhler, who has had about 30 years of experience in the business world, teaches stress management seminars and shares a few valuable tips with...

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Building a Virtual Team
Building a Virtual Team

“We miss you when you’re here.” It sounds like such a strange thing for someone on my team to say, but in my world it actually makes sense. I remotely manage a staff team and fly in for meetings about once a month. On one such trip one of my staff stopped me in the hall and said, “We miss you when you’re here.” When I asked her what she...

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