I’m a driven individual. I’m passionate and single-minded about what I do. When I look at the organization I’m responsible to lead, I want us to be the best we can possibly be. I want us to do the right things, the right way. I like to be right. Sometimes being right is wrong. This is a lesson I’ve learned as a leader. I can come up with...

3:12

Strike the Right Chord

Communication is often described as a dance. One person moves and the other responds. A conversation plays out like the rhythm of the music. What happens when you get out of sync? What are some steps you can take in communication to strike the right chord with the other party? Related Readings: Connect with body language

5:47

Keeping Conversations on Track

What happens when the conversations get off track and take different directions? How do you get it back to the task on hand? In this video, learn to effectively bring conversations back on track. Next: Striking the Right Chord in Conversations Related Readings: Be an Effective Communicator

7:00

Becoming a Natural Communicator

We all need air to breath.  Communication between two people is the same as inhaling and exhaling with breath - there is a give and a take, a time to listen and a time to speak.  In this video, James describes this process and ways to make communicating more natural.  Are you an extrovert or an introvert? Next: How to Keep Conversations on...

8:13

Building Rapport

The bridge between two souls is called rapport. But how do you generate authentic rapport? In this video, James will walk you through the steps to create authentic and genuine relationships.  Do you have someone in your life that you have good rapport with? Watch the next video in the series Related Readings: Becoming a Better Speaker  ...

6:39

Three Killers of Effective Communication

Has fear stopped you from voicing your needs and wants? Fear, pride, and confusion have the power to not only affect your relationships but also your communication with others. With practice and planning you can take control of your communication habits. James MacNeil discusses ways to overcome the three killers to effective communication. Next:...

7:40

Secret Communication Basics

Communication is a complicated skill. It's almost a science.  Often there are unspoken rules to communicating that not many people are aware of.  In this video, James goes through the unspoken rules.  Are you communicating your thoughts effectively? What are your barriers to communicating properly? Next: Three Things That Can Kill Communication Related...