What is Mentoring?

Mentoring is a chance to ask your questions in a safe and private place. All mentoring happens by email.  You send in your question, we match you with a mentor and the mentor writes back to you.  You are welcome to write to your mentor as long as you like.

Is mentoring really free?
Yes. There is never a charge to hear from a mentor.

Who are these mentors?
Mentors are volunteers who have been screened and then completed a training program. Mentors select the areas that they feel comfortable talking about. When you talk to a mentor, odds are good that they have been through a situation that is similar to yours. Mentor are monitored and each one reports to a community leader who makes sure that our standard of service is being met at all times.

What kind of questions can I ask?
You can ask just about anything.  Many of the questions that come in are about relationships – marriage, parenting, dating, divorce, family dynamics and everything in between. You can ask about faith or finances, work or future plans. We are not able to give medical or legal advice but other than that we’re here to help.

Are mentors professional counsellors?
No, mentors are not professionals and mentoring is not a counseling service.  Mentoring is intended to give support and come alongside a mentee.   Mentoring is not intended to replace therapy or to be used as counseling.  (See our terms of service for all legal notifications and statement of liability.)

When will I hear from my mentor?
Mentors usually respond within a couple of days.  (During peak times it can take up to a week.)

I requested a mentor and never heard back, now what?
We make every effort to make sure that each email gets connected and over 50 000 emails a year go through our system successfully. But from time to time you might encounter a glitch. If you have not heard from your mentor one week after your initial email, please use this form to let us know .  To help track your email we’ll need the email address you put on the initial mentoring form.  If you remember approximately when you sent in your request that helps too.  This form is checked daily during business hours.

Ready to give it a try?

Just fill in the form below and your mentor will be in touch, usually within a couple of days.

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The conversation is free, confidential and non-judgmental. You can keep talking to your mentor as long as you like and there is never a fee. Talking about ideas, decisions and fears is better than not talking about them.

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