Ann C. Humphries, CPCM, is President of ETICON, Inc. - etiquette consultants for your business - and creator of the Proud To Be Polite education program.
At some point in our lives each of us is bound to attend a big event, be it a wedding, […] Read More >
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Staying current with e-mail etiquette and diplomacy takes a little finesse. We extol the virtues of reputation, responsiveness, and cooperation […] Read More >
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What is rudeness costing you? Customers identify the rudest and most annoying behaviors they have encountered: Telephone rudeness Organizations can […] Read More >
Tags: Ann C. Humphries, business, Career, customer service, leadership, Men, Women, workplace, World
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Knowledgeable and gets results Help your staff perfect their skills and knowledge to be helpful to others. We all know […] Read More >
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Be as attentive to your best employees as you are to your best customers. In the past organizations have invested […] Read More >
Tags: Ann C. Humphries, Career, leadership, Men, Women, workplace, World
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Broaden your management style to motivate people of all ages, and pay particular attention to Generation Xers; they are leaders […] Read More >
Tags: Ann C. Humphries, better parenting, business, communication, leadership, Men, parenting essentials, Women, workplace, World
Posted in Business, Discover, Experience, FamilyLife, Women, Women-Experience, World, World, World
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Often, problems with phone systems are more technique than technology. You may need a phone audit. Your system could be […] Read More >
Tags: Anne C. Humphries, business, customer service, Men, success, Women, workplace, World
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The holiday season brings with it many sources of stress: the jockeying for position in the toy aisles, the preparation […] Read More >
Tags: Ann C. Humphries, Career, Christmas, Men, success, Women, World
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Decide what fights are worth fighting. Sometimes we have to learn the same lesson over and over. One of the […] Read More >
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You may think you know what bosses want. If they told you in simple terms rather than have you guess, […] Read More >
Tags: Ann C. Humphries, business, leadership, Men, Women, workplace, World
Posted in Business, Discover, Experience, Women, Women-Experience, World, World, World
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